Respect customers, understand customers, continue to provide products and services that exceed customer expectations, and be customers' eternal partners. This is the service concept that we have always insisted on and advocated.

　　Improve the service system, strengthen the pre-sales, in-sales, and after-sales services, and promptly help solve all kinds of problems in the use of goods by customers, so that customers feel great convenience.

　　attaches great importance to customer opinions, allows customers to participate in decision-making, and treats customer opinions as an important part of customer satisfaction. Do everything possible to retain existing customers.

　　Establish all customer-centric mechanisms. Among them, the establishment of various institutions, the reform of service processes, etc., must center on customer needs and establish a rapid response mechanism to customer opinions.